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Custom or special orders, including Slatwall panels, can not be returned or cancelled once production has begun.

Returns will not be accepted without an approved returned merchandise authorization number (RMA). Contact customer service by email ( or phone (866-463-3668) to obtain an RMA number for your return. Fixture Depot is under no obligation to accept merchandise returned without prior authorization. When we elect to accept a return of goods, those returns must be received within 30 days from the time of delivery and must be in original condition including packaging.

Returns are subject to a restocking fee as well as the original shipping charges. Customer is also responsible for the shipping cost to return the items.

Refused shipments are subject to a restocking fee.